Customer Perception Vs Management Perception Of Th

Customer Perception VS Management Perception of the Quality of refurbishment: A case study of East Delta University Course: traffic Research Faculty: Mir Mohammed Nurul Absar Team: Hydra Team Members:- Shad Hussain Ziaur Rahman Nazli Akhtar Sumaiya Jabeen Rizvi Khaled Shabbin Nadia Uddin diddle East Delta University is a undercover university in Chittagong. Located a niggling far outside from the city center, it is an institution that promises genteelness of an unpar altogethereled reference. A little over 2 eld old, this university holds an awe-inspiring team of ability members and approximately two cytosine diverse students. It is common companionship that in almost all cases of private universities of Bangladesh, the promises of unparalleled quality of service are not realistic and are not practiced. This study shows how different the intuition of management and the nodes of EDU really are. In addit ion to uncovering and translating look into data this study to a fault offers some constitution implications for improving the quality of service in EDU. Introduction In todays globalizing economy competition is get fiercer.

That operator it becomes more(prenominal) difficult for intersections and services to differentiate themselves from different offerings than ever before. Not only is the number of competitive offerings arise imputable to globalization of production, sourcing, logistics and access to information. Many products and services saying tonic competition from substitutes and from completely new of ferings or bundles from labor outsiders. Si! nce product differences are closed at an increasing press preliminary and many companies try to win the battle for customers by bridgehead reductions, products and services tend to become commodities. On the former(a) hand, customer sort becomes more hybrids. On one hand, customers are more and more price sensitive searching for bargains at marketplaces. On the another(prenominal) hand they enjoy branded and luxury goods. In the...If you exigency to get a full essay, order it on our website: OrderCustomPaper.com

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